The Property Ombudsman

Andrews is a member of The Property Ombudsman Scheme (TPO). TPO has supplied both consumers and property agents a with free, impartial and independent alternative dispute resolution service since 1990. Follow the links below to access TPO’s codes of practice as well as their consumer guides.

If you would like details of our complaints procedure, click here. Please note that, if you wish to raise an issue with TPO, they require that you have exhausted our own complaints procedure first.

Codes of Practice

Consumer Guide